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Virtual–first care delivery

We design and build end-to-end experiences that prioritize patient activation, engagement, and behavior change.

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Our focus

We’re reshaping virtual-first care

HTD has designed and built cutting edge digital health platforms across condition areas. We have a deep understanding of the mechanisms that drive patient engagement and patient behavior change plus the tools and features required for virtual practice management. Whether selling to employers and insurance companies or direct-to-consumer, the HTD team can plan a product roadmap that meets business stakeholder needs while delivering personalized, patient-centered care.

Since our founding, HTD has worked with health industry leaders to design, build, and maintain platforms for delivering virtual-first and omnichannel care. We are familiar with the key elements that drive successful digital health experiences:

  • System infrastructure that enables patient scheduling and logistics, billing, telehealth, messaging, personalized care, and more

  • Design for patients at each step: Intake, onboarding, patient education, virtual consult, patient provider communication, care plans, self-reported data, and more

  • Patient engagement tactics including theories of patient behavior change that improve adoption and adherence

  • Help your care team monitor key health indicators between appointments by collecting patient-reported data and building bluetooth connections with wearable devices

  • Compliance and regulatory considerations that impact technology decisions

Tech-enabled care delivery

We have created platforms for virtual-first and omnichannel healthcare providers across condition or medical areas including chronic condition management, mental and behavioral health, disease management, and direct-to-consumer healthcare for low acuity needs.

We have also created care navigation programs that help patients and family caregivers find healthcare solutions tailored to their needs.

In our client’s words...

Client work

Partners at the cutting edge of virtual health

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Ready to transform healthcare?

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